In a digital-first world, almost everything — from banking to fitness — has gone online. But when it comes to physiotherapy, there’s something powerful about being treated in person. At Physio@Heart, we often get asked why we don’t offer virtual sessions. The reason is simple: for conditions like back pain, neck pain, and knee osteoarthritis, hands-on care is irreplaceable. Let’s explore why face-to-face physiotherapy still delivers the best results.